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• Catalog Record

• Bibliographic Information

  Title

  Verizon service quality in New York State [electronic resource] : interim report

  Author

  New York (State). Legislature. Assembly. Committee on Corporations, Authorities, and Commissions.  

  Publisher:

  New York State Assembly,

  Pub date:

  [2006]

  Pages:

  iv, 43 p. :

  Item info:

  2 copies available at New York State Library.
  

  • 
  • Holdings			Change Display
    New York State Library
    	Copy	Material	Location
    INTERNET ACCESS	1	E-TEXT	ONLINE (nocirc)
    LEG 549.2-4 VERSQ 209-2761 INTERIM RPT	1	BOOK-Q	D-NYS-DOC (nocirc)

• MARC Record

  Verizon service quality in New York State [electronic resource] : interim report
  New York (State). Legislature. Assembly. Committee on Corporations, Authorities, and Commissions.
  

  Control number:

  ocn321070611

  Local control number:

  (OCoLC)321070611

  Gov. Doc. Call #:

  LEG 549.2-4 VERSQ 209-2761 INTERIM RPT

  Corporate author:

  New York (State). Legislature. Assembly. Committee on Corporations, Authorities, and Commissions.

  Title:

  Verizon service quality in New York State [electronic resource] : interim report.

  Imprint:

  [Albany, N.Y.] : New York State Assembly, [2006]

  Physical description:

  iv, 43 p. : digital, PDF file.

  Note:

  Title from t.p. of source document (viewed Oct. 8, 2008).

  Note:

  "May 7, 2003."

  Note:

  "Richard L. Brodsky, chairman, Committee on Corporations, Authorities and Commissions."

  Note:

  Contains ill.

  Note:

  Includes bibliographical references.

  Contents:

  Introduction -- History of service quality in New York State -- The Verizon incentive plan, year one date -- Additional investigation topics -- Findings -- Recommendations.

  Held by:

  NYSL

  Subject:

  Verizon--Customer services--New York (State)

  Subject:

  Consumer satisfaction--New York (State)

  Added entry:

  Brodsky, Richard L.

  Electronic access:

  http://www.assembly.state.ny.us/member_files/092/20030507/index.pdf

  Electronic access:

  https://purl.nysed.gov/nysl/321070611