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"ocm37237204"
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Bibliographic Information
Title
New York State Department of Motor Vehicles, 1993 customer satisfaction survey report
Author
State University of New York. Research Foundation. Institute for Traffic Safety Management and Research.
Publisher:
Nelson A. Rockefeller College of Public Affairs and Policy, University at Albany, State University of New York,
Pub date:
[1994]
Pages:
iv, 66, [20] p. ;
Item info:
3 copies available at New York State Library.
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New York State Library
Copy
Material
Location
INTERNET ACCESS (o37237204)
1
E-TEXT
ONLINE (nocirc)
STA 144.6-4 DEPMV 97-9559
1
BOOK-Q
D-NYS-DOC (nocirc)
2
BOOK-Q
D-NYS-DOC
MARC Record
New York State Department of Motor Vehicles, 1993 customer satisfaction survey report
State University of New York. Research Foundation. Institute for Traffic Safety Management and Research.
Control number:
ocm37237204
Call number:
INTERNET ACCESS (o37237204)
Title:
New York State Department of Motor Vehicles, 1993 customer satisfaction survey report / conducted by the Institute for Traffic Safety Management and Research with Fact Finders, Inc. for the New York State Department of Motor Vehicles.
Imprint:
Albany, NY : Nelson A. Rockefeller College of Public Affairs and Policy, University at Albany, State University of New York, [1994]
Physical description:
iv, 66, [20] p. ; 28 cm.
Note:
"August 1994."
Other formats:
Also available in electronic format.
Local note:
Checklist: July, 1997.
Held by:
NYSL
Subject:
New York (State). Dept. of Motor Vehicles--Customer services.
Subject:
New York (State). Dept. of Motor Vehicles--Management.
Subject:
Total quality management in government--New York (State)
Added entry:
State University of New York. Research Foundation. Institute for Traffic Safety Management and Research.
Added entry:
Fact Finders, Inc.
Electronic access:
https://purl.nysed.gov/nysl/37237204
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